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Emails sent to @rogers.com being tagged as spam (In Progress) Medium

Affecting Other - Email

  • 03/09/2021 12:48
  • Last Updated 23/09/2021 10:53

We have received numerous reports from customers sending mail from our Email platform is being wrongly tagged as spam when sent to someone @rogers.com.

Our team is in contact with Rogers and they are working to clear up this issue.

Until Rogers clears this issue at their end, please check your SPAM folder and WHITE LIST our domain name (mark it as NOT SPAM). For instructions on how to do this, the following link is from the Rogers website Support pages: https://www.rogers.com/customer/support/article/setup-spam-email-filter 

We apologize for the inconvenience.