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Can I use the Auto Responder with an Alias account?
Control Panel: WebsiteOS No, the Auto Responder feature works for POP accounts only, no...
Do you offer Email forwarding?
Control Panel: WebsiteOS Yes, you can forward your EasyMail accounts to any existing Email...
Do you support Secure Email?
Control Panel: WebsiteOS Yes, please view the settings here:...
Email messages appear to come in batches via a POP client
Control Panel: WebsiteOS Our mail servers handle millions of messages a day throughout our...
Emails are in my Webmail but not my POP Client
Control Panel: WebsiteOS Our mail servers handle millions of messages a day throughout our...
Exceeded Disk Quota Limit
Control Panel: WebsiteOS If you have exceeded your Email Disk Storage limit and are unable to...
Generic Mail Settings
Control Panel: WebsiteOS The email settings are the following:Incoming Mail Server:...
How to Download and Backup Email
To backup and save Emails in your Webmail account, log in to Webmail. Click checkboxes to...
I am getting relaying denied error, SMTP Authentication, Can't deliver mail error
Control Panel: WebsiteOS Our system is designed to work with SMTP authentication (enabling...
I am receiving duplicate Emails
Control Panel: WebsiteOS If you continuously change from POP to Webmail, you may receive...
I've waited the 24-72 hour propagation time. Why is my Email still not working?
Control Panel: WebsiteOS When you purchase your services, your domain gets automatically...
If experiencing trouble sending Email, try changing the SMTP/Outgoing port to 1025
Control Panel: WebsiteOS Some Internet Service Providers (ISPs) block port 25 (the...
Limits on Outgoing Email
The maximum limit per Email message without being whitelisted is 100 recipients per email, with a...
Mass Mailing Whitelist Request Form
If you are planning on sending out a Mass Mailing to a list of recipients, you must fill out this...
Spam & what can I do about it?
Typically, an email spammer buys a list of email addresses from a list broker, who compiles it by...
Spoofing / Someone is forging my Email / Lots of Bouncebacks
If you notice a large amount of bounceback messages from emails you have never sent, the domain...
Trouble with Logging into your Mailbox through Telnet
Control Panel: WebsiteOS When telnet gives you the error:Start > Run > telnet...
View Email Headers (Outlook)
How to Get Full Email Headers From Microsoft ProgramsSometimes Email Headers are required for...
What are your policies regarding spam?
Spamming (sending junk Email) generates a very negative response from most of its recipients....
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